To keep things simple we offer a flat rate ground shipping fee within Canada of $6 for orders over $100 (before taxes) and $9 for orders less than $100. If you require priority shipping (1-3 business days), the rate will be calculated at checkout based on your location.
If you live in or around Ottawa, ON and would like to pick up your order to save shipping costs, please select "Local Pickup - Ottawa Only" at checkout. Once notified, the order can be collected at the following UPS Store location. Please ensure to bring a piece of photo ID with you.
The UPS Store
2222 Carling Ave. unit 4
Ottawa, ON K2A 1H3
For orders placed on a business day before 12:00pm EST we will do our best to ship them out the same day. Orders placed over the weekend or on a holiday will be shipped the following working business day. If there will be any major delays in shipping we will contact customers individually to work out the details.
We regret that Wee & Charming does not ship outside of Canada at this time - but we hope to soon! If you are interested in the product and would like to be kept up-to-date on international shipping, please fill out the Contact form and indicate this in your message. Thank you.
If you would like to return any product to Wee & Charming we will happily accept unused merchandise in its original condition at time of purchase. Please have the item returned within 30 days of order, with original receipt, and a full refund (product price plus tax) will be issued using the original payment method. Shipping costs are non-refundable.
Directions for returns/exchanges:
If you have any additional questions please contact us at firstname.lastname@example.org.